Frequently Asked Questions
Where do you ship?
We currently focus on orders for customers in the United States and continue expanding shipping coverage by category and fulfillment availability.
How long does order processing take?
Most orders are processed within 1–2 business days. Delivery timing depends on destination and carrier service.
How can I contact support?
Email support@ones.ltd or use the contact form on our Contact Us page for product, order, and support questions.
Do you support wholesale or sourcing requests?
Yes. For wholesale, sourcing, or partnership opportunities, contact business@ones.ltd.